Pre orders
Pre orders Terms, Conditions and Policies.
We solicit pre orders based on information given to us by the manufacturer. This includes pricing, expected release date and product description. From time to time, due to inaccuracies or changes beyond our control, it may be necessary to adjust any or all of this information. Usually the most frequent change is a release date push. However, should a price be grossly inaccurate do to a manufacturer mistake, we may be force to cancel exixting orders and ask they be placed again under the new price.
Our policy is to not charge any order until it is ready to ship. This includes orders with pre order items in them. Usually we charge and ship the same day, however for some products with heavy volume (like a new magic set) we may charge your card a day or two ahead of time.
All orders containing pre order items are held until the order is complete. If you are ordering items that are in stock now and want them shipped right away, or multiple pre order items and you want shipped as each becomes available, you should place a separate order for those items.
Cancellations: If for some reason you must cancel your preorder, please contact us by phone at 1-877-40CHAOS. Please have your order number ready.
