Billing and Payments
Forms of Payment- Chaosmailorder accepts VISA, Mastercard, American Express, Paypal, mailed in money orders and phone orders.
Charged when ready to ship- Orders placed with payment via credit card, are not charged until we are actually ready to ship your order. Usually, this is a non issue as we try to ship the same day or the next day after reciept of the order. It is important to note that if your order contains items which are pre orders, special orders, or items we happen to be out of, we will hold the order until its complete. In this case you will not be charged until your order is complete and ready to ship. You be notfied of any unexpected delays, and given some options if needed.
Paypal orders- Orders using Paypal are charged imediately upon hitting the "submit order" button in our shopping cart. This includes order containing pre order or special order items which are held until the order is complete. If any expected delay occurs you will be notified
Money Orders- Order paid for by money order may be held until the money order clears.Usually 3-5 days.
Phone in orders- if you would pefer to give us your payment info over the phone we are glad to take it. Simply place your order through the shopping cart and chose phone ordering as your payment method. You then give us a call to complete your order. This would also help you order some products from the online store then add some Games Workshop products to your order over the phone. Phone orders that are not completeed within 48 hours will be cancelled.
Refunds- You may return any sealed product in original resaleable condition within 7 days for a full refund less any shipping charges paid. You must also pay the shipping cost to rturn the item to us. Magic Singles are not returnable under any circumstances. The only exception would be if you felt we misrepresented the condition of a card, in which we would send a replacement card.
Contact Us!- IF you have any questions or concerns please just give us a call. 1-877-40chaos We are open from 12pm (noon) until at least 10pm, usually midnight, every day and we actually answer the phone when it rings.
